Refund Policy

Refund Policy

SCC has instituted a refund policy to ensure fair and transparent processing of requests for refund of donations. SCC respects and honors the financial contributions made by individuals towards the most marginalised children in India.We take utmost care to process donations as per the instructions given by our donors, Online and offline.

However, in case of an unlikely event of an erroneous donation or if the donor would like to cancel his, her donations, SCC will respond to the donor within 7 Days of receiving a valid request for refund from the donor. The donor will have to send SCC a written request for a refund within a maximum period of 15 days of donating, to the email info@sangharshcare.org, Donors need to keep the following points in mind while initiating a refund request :

• SCC will examine each refund request and seek explanations from the donor, Donor details will be verified by seeking documents of proof PAN (Permanent Account Number and Aadhaar) and donation (date of donation, amount of refund, mode of donation, transaction reference number andreason of refund)
• As per the clauses (viii) and (ix) of sub-section (S) of section 80G of the Income Tax Act introduced with effect from 1st Apr-21- SCC will file “”Statement of donations received ” in form no 10BD having detail of donors and donation received and will be issuing the certificates to the donors in form No. 10BE having details of the donor, detail of the donors and donation received during the financials year by 31st May immediately following the end of the financial year in which the donation received. As per the aforesaid provisions deduction on account of the donation under section 80G shall be allowed to the donor only on the basis of the statement of donations filed by the donee with the Income Tax Authority
• After receiving the request of refund from a donor within 15 days from the date of donation, the refund process may take 15 to 20 working days depending on the availability of the information from the third parties such as payment gateway, Banks etc. through which transaction was done. Irrespective of the mode of donation, refund amount will be credited directly to the donors Bank account or the credit card account from which donation was made, the donor will have to share his/her account holder name, account number and IFSC code in case the donation was made via a bank transfer. However, in case of online donations via debit or credit card , the donation will be refunded and credited directly to the card account details in case the refund request has been received within 15 working days of deduction of the donation

Note:- If the tax exemption certificate has already been issued, then we will not be able to refund the donation. However , In case of a valid refund request due to any error on Sangharsh Child Care part, Sangharsh Child Care will consider the request for refund of donation.

Sangharsh Child Care
Shivangi Sharma (Founder Trustee)
F-402, Ajnara Integrity Rajnagar Extension, Ghaziabad, Pin –201017 Uttar Pradesh

Contact No: +91-9718618444 / +91-9899654695